Investing in and protecting your mental health is essential. In choosing to begin services with HOPE, we understand that you are not just investing time and money. You are investing in the potential to permanently change your life, and we make sure each session honors your investment.
For your convenience, payment can be made by cash, check, credit/debit card. Health Savings Account and Flexible Spending Account cards are also acceptable forms of payment. All payments for services are due at the time that services are rendered.
Individual 50-minutes session: Fully Licensed Clinician
Marriage/Couple/Family 50-minute session: Fully Licensed Clinician
FINANCES SHOULD NEVER BE A BARRIER TO GETTING EXCEPTIONAL COUNSELING SERVICES. SAVE MONEY WITH OUR REDUCED RATES!
Take advantage of our reduced rates with our counselors working on obtaining their hours for full licensure. These highly skilled counselors have already completed their Master’s Degree and have become a Licensed Marriage and Family Therapist Associate (LMFT-A) and/or a Licensed Professional Counselor Associate (LPC-A). All associates are supervised by fully licensed professionals by the state of Texas and receive regular clinical supervision.
Individual 50-minutes session: LMFT and LPC Associates
Marriage/Couple/Family 50-minute session: LMFT and LPC Associates
HOPE also serves as a training facility for students earning their degree and training hours to become licensed mental health professionals. All Graduate Interns are pursuing their Master's degrees in a mental health related field of study and seeking hours with clients to develop their counseling and therapeutic skills. Graduate Interns receive weekly supervision from our Clinical Director and their university professors. This requirement exposes our interns to many different therapeutic styles & techniques, which enhances their ability to meet your concerns from a variety of professional lenses.
Individual/Marriage/Couple/Family 50-minute sessions: Graduate Intern
Includes, but not limited to: therapist/client calls and/or calls to other physicians, psychiatrists, psychologists, attorneys, teachers and other professionals with whom we have an authorized release of information.
1-15 Minute Phone Consultation No charge
16-30 Minute Phone Consultation $30.00
31-44 Minute Phone Consultation $50.00
45+ Minutes Phone Consultation $70.00
Insurance for Mental/Behavioral Health
HOPE accepts the following insurance plans:
Aetna Better Health
*We do not accept HMO insurance plans.
Whether services are covered in full or in part depends on your current health insurance provider or employee benefits plan. Please contact your insurance provider to verify how your plan compensates for psychotherapy services.
It is recommend that these questions be asked to your insurance provider to help determine benefits specific to your plan:
Does my health insurance plan include mental health benefits?
Do I have a deductible? If so, what is it and have I met it yet?
Do I have a copay/coinsurance? If so, what is my copay/coinsurance amount?
Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?
Do I need written approval from my primary care physician in order for services to be covered?
Can I be reimbursed for paying privately for psychotherapy services?
For insurance carriers that consider HOPE an "out of network" provider, receipts are provided for you to submit to your insurance company for possible "out of network" reimbursement if you are working with a fully licensed clinician. The amount of reimbursement depends on the requirements of your specific insurance plan.
Good Faith Estimate Notification
Under the law, health care providers are required to give clients who don’t have or are not using insurance an estimate of the expected charges for health care items and services before those items or services are provided.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can request an estimate before you schedule a service, or at any time during treatment. If you do, make sure the health care provider or organization gives you a Good Faith Estimate in writing within 3 business days after you ask. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate and the bill.
For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.
HOPE Therapeutic Alliance requests the courtesy of a 24-hour advance notice of cancellation of an appointment, if you are unable to attend. You will be charged the FULL session rate for any same day cancellations or missed appointment. Messages can be left on our voicemail 24 hours prior to your appointment at 210-294-4264.